Skip to main content

ESR Support & Escalation Guide

Primarily designed for transactors, the guide is a high-level starting point to find assistance for ESR systems. Using a tiered system, the links provide a gateway to resources, support tickets, escalation contacts, and enhancement requests.


Budget & Financial Management

The Budget and Financial Management Unit is responsible for managing the Academic Affairs operating budget which includes the allocation of permanent and temporary funds from a variety of funding sources.

Learn More

EVC Area Staff HR

The EVC Area Staff HR Unit provides communication and guidance regarding policies and procedures impacting units and staff as well as implementing training programs and resources in support of organizational development.

Learn More

EVC Business Office

The EVC Business Office (EVCBO) supports operational functions and provides general business and related administrative services for several units and campus community centers within VC Academic Affairs and VC Equity, Diversity & Inclusion.

Learn More

Space Planning & Facilities

The Space Planning & Facilities Unit provides assistance and expertise to all units developing short and long-term strategies related to the effective management of space and facility utilization. This unit also serves as a representative and liaison of the EVC in the planning, budgeting, designing, construction, and outfitting of facilities.

Learn More

Faculty Housing Assistance Programs

The Faculty Housing Assistance Programs’ Unit provides guidance and assistance in support of the recruitment and retention of world-class, diverse faculty and senior leadership in obtaining convenient and affordable housing.

Learn More

Academic Affairs Collaboration Policy

Academic Affairs encourages collaborative development of new campus-wide policies, business processes and tools that represent and serve faculty, staff and students in all divisions, departments and units. Through cooperative, collegial efforts, we are able to create a business framework that serves our collective goals.

Learn More

ESR Stabilization Targeted Sessions

In support of our ongoing ESR stabilization efforts, OSI facilitated six targeted sessions that were open to all Academic Affairs Staff. These bi-directional communication sessions focused on solutions generated in the Listening Sessions with staff about pathways toward ESR stabilization.

View all session materials (click to open and view PDFs):